Frequently Asked Questions
What types of products do you offer?
We offer a wide range of pet essentials including cozy beds, grooming tools, interactive toys, travel gear, and feeding accessories — all designed for dogs and cats of all sizes.
How long does shipping take?
Orders typically ship within 12 to 15 business days. After your order ships, you’ll receive a tracking number to monitor your package’s journey.
What is your return or exchange policy?
If you’re not completely satisfied with your purchase, please contact us within 14 days of delivery. We’ll guide you through the return or exchange process to make it hassle-free.
How can I contact customer service?
You can reach our friendly team anytime at hello@wiggleandwag.store. We’re happy to answer questions and assist you with your order.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.
Do you offer discounts or promotions?
Yes! We regularly run special promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated.
Is my personal information secure?
Yes, we take your privacy and security seriously. Our website uses SSL encryption to ensure your personal information is kept safe during the checkout process.